What is PhilCom Auto-Access?
PhilCom Auto-Access Internet is a value-added dial-up service available to PhilCom landline subscribers. With PhilCom Auto-Access, your PhilCom landline is "Internet Ready" and you get sure, fast and reliable dial-up internet service in Mindanao. Plus, you get the advantage of having one-bill convenience since all PhilCom Auto-Access charges shall be billed to your PhilCom Telephone Bill.

How do I use PhilCom Auto-Access?
Register your telephone line and have the Auto-Access feature activated at the nearest PhilCom Business Office near you. Then, simply connect your PhilCom telephone line to a modem and configure your Personal Computer for Internet access and dial-up to 102-92.

What are the System Requirements for PhilCom Auto-Access?
All you need to use PhilCom Auto-Access are the following:
1. Pentium 233 Mhz (Pentium II or Higher is recommended)
2. Windows 95/98 or higher
3. 16MB RAM Memory (64MB or higher is recommended)
4. At least 50 MB hard disk space
5. 28.8kbps modem (56kbps is recommended)
6. Browser - Internet Explorer 4.01/higher or Netscape 4/higher
7. PhilCom telephone line.

What is my user name and password?
Username: philcom
Password: onlink

Do I have to pay for registration fees?
You do not need to pay for registration fees to the service if you have a PhilCom telephone line you can start using PhilCom Auto-Access Internet.

How much is my credit limit?
You have a limit of P1,500.00 for Residential and P2,000.00 for Business Line.

How will I be billed?
PhilCom Auto-Access charges will be included in your monthly PhilCom telephone bill. In a section wherein "Internet Usage" will be indicated.

How much do i pay for the PhilCom Auto-Access service?
You shall be charged on a per-use-basis at P0.14 per minute.

When is my billing cut-off date?
Billing cut-off date will be your existing PhilCom Telephone Line bill cut-off date.

Where can i pay my bills?
You may settle your bills at your nearest PhilCom Business Offices, Graphics-All-in-Store and Accredited Banks Nationwide.

Does the service include security features?
Your phone lock/PIN serves as your security feature. Just lock/unlock your phone so that no one else can use the PhilCom Auto Access service.
To Lock: *54* - - - - # To Unlock: #54* - - - - #
                     4-digit code                        4-digit code
To Change: *85* - - - - * - - - - #
                   Present Code           New Code

* Please be reminded to lock/unlock your Phone when using PhilCom Auto-Access always for your security.

Please call our Customer Care Hotline at 930 or
e-mail us at support@cdo.philcom.com.ph for other questions or inquiries.